Privacy Policy

Privacy Policy
Effective as of September 23, 2025

This Privacy Policy explains how Arca (“we,” “our,” “us”) collects, uses, and shares your personal information when you visit or make a purchase from shop-arca.com (the “Site”).

Information We Collect

Device Information
When you browse the Site, we automatically collect certain information about your device, including:

• Your web browser, IP address, time zone, and cookies installed on your device
• Pages or products you view, websites or search terms that referred you, and how you interact with the Site

We collect this information using:

• Cookies: Data files placed on your device with an anonymous identifier. Learn more at the FTC’s Online Tracking page.
• Log Files: Track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels: Electronic files used to analyze how you browse the Site.

Order Information
When you make or attempt to make a purchase, we collect:

• Name, billing/shipping address, payment details (including credit card numbers), email, and phone number

Together, “Device Information” and “Order Information” are referred to as Personal Information in this Policy.

How We Use Your Information

We use Order Information to:

• Process and fulfill purchases (payment, shipping, confirmations)
• Communicate with you about your order or account
• Screen for fraud or security risks
• Send product updates, offers, and news (if you have opted in)

We use Device Information to:

• Improve and optimize our Site
• Analyze customer browsing behavior and preferences
• Provide targeted advertising and marketing communications

Email & SMS Marketing
With your consent, we may send promotional emails or SMS updates (e.g., product launches, offers, reminders). You may unsubscribe or opt out at any time by following the instructions in the message.

Sharing Your Information

We share Personal Information with trusted partners to operate our store:

• Shopify (our e-commerce platform). See Shopify’s Privacy Policy.
• Google Analytics (to understand site usage). See Google Privacy Policy or opt out here.

We may also disclose information:

• To comply with applicable laws and regulations
• To respond to lawful requests (e.g., subpoenas, search warrants)
• To protect our rights or safety

Behavioural Advertising

We may use your information to deliver relevant ads across platforms. Learn more about targeted advertising from the Network Advertising Initiative. You can opt out of targeted advertising at:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings
• Digital Advertising Alliance Opt-Out

Do Not Track

We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

Your Rights

European Residents (GDPR)
You have the right to access, correct, update, or request deletion of your Personal Information. We process your data:

• To fulfill contracts (e.g., order processing)
• For legitimate business interests
• With your consent

Please note your data may be transferred outside of Europe, including to Canada and the United States. California Residents (CCPA)
If you are a California resident, you have the right to request access to the personal information we hold, request deletion, and opt out of the sale of personal data. Learn more at the California Attorney General’s CCPA page. To exercise these rights, please contact us at contact@shop-arca.com.

Data Retention

We keep Order Information for as long as necessary to fulfill the purposes outlined above unless a longer retention period is required by law. You may request deletion at any time.

Children’s Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will delete it promptly. Learn more at the FTC’s COPPA page.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The revised version will be posted on this page with an updated effective date.

Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us at:
📧 contact@shop-arca.com